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Terms and Conditions

 

A lawyers 'hello'

Welcome to www.milkandpoop.co.uk (the “site”). By accessing this site you agree to our terms and conditions and privacy policy. Throughout these terms, we will refer to ourselves as Milk and Poop, ‘us’, ‘we’ or ‘our’ this means Milk and Poop Ltd.

The website milkandpoop.co.uk is owned and operated by Milk and Poop Ltd. By accessing this site you agree to our terms and conditions and privacy policy. We are a company registered in England and Wales (Company number: 10384435) and our address for correspondence is: 20-22 Wenlock Road, London N1 7TA.

 

Product Descriptions and Availability

The description and photographs of the goods on the site is for illustrative purposes only, every care has been taken to ensure accuracy of description, specifications, colour and price of all products. However there may be small discrepancies in the size and colour of the goods supplied.

All items are offered subject to availability. The price of the products is subject to change.

 

Placing an Order

All orders are processed in GBP.

When placing an order you undertake that all details you provide to us are true and accurate, that you are over 18 years and are an authorised user of the credit card or debit card used for the transaction, and that there are sufficient funds to cover the cost of the goods. You must pay by submitting your credit or debit card details with your order and we can take payment immediately or otherwise before delivery of the goods.

In connection with the purchase of goods from Milk and Poop you must fill in your personal information such as name, address and payment information. Once your order is complete, you will receive a confirmation of your order by e-mail. If you have any additional questions regarding the purchase of goods from Milk and Poop, please contact us at customercare@milkandpoop.co.uk.

Please ensure your billing and shipping address are correct as we cannot be held responsible for any undelivered parcels or parcels delayed in transit due to incorrect address details being provided to us.

We may cancel any sale and not supply the products if it is reasonable to do so. We may also and change or discontinue the availability of products at any time at our sole discretion. If an order is cancelled, any payment made for the products will be refunded in full. This does not affect your Statutory Rights.

 

 

Shipping

For deliveries under £50 in the UK, your purchased item(s) will be shipped by Royal mail 48 Hour tracked delivery For items over £50, they will be sent DPD tracked.

You are welcome to write us an email at customercare@milkandpoop.co.uk if you have any shipping questions or specific requirements.

All prices that are displayed are inclusive of VAT at the current rates.

If you are from a country outside the EU, you may have to pay additional tax and/or duties in the country of destination. Milk and Poop is not responsible for such taxes or duties. The carrier will contact you in case of any extra tax or customs clearance charges, and it is your responsibility to pay such expenses. Please note that this may delay delivery because of the goods being held up in customs.

 

Cancellation and Return

You are entitled to an refund within 14 days from date of receipt. Please contact us by email to explain why you are returning item(s) to customercare@milkandpoop.co.uk and we will issue with a Returns Code and instructions. You are responsible for the return expenses and for the product until it has reached our return address. Original shipping charges are non-refundable unless the item is faulty or we have made a mistake with packing.

We do not accept items that have been unpackaged, altered or washed. Items must be returned within their original condition otherwise the request for refund will be rejected. We only credit the credit card which was used for the purchase. 

 

Crown Paints voucher

Thanks to our friends at Crown, we're offering all our customers 20% off Crown paint. We've even colour matched paint with each of our collections but feel free to browse their full collection as you can get 20% off all products at crownpaints.co.uk. You should have received a thank you card with your delivery and on the reverse is your unique voucher code. This can only be redeemed at the Crown Paint checkout. If you have any issues, please don't hesitate to contact us at customercare@milkandpoop.co.uk.

Voucher codes are redeemable only at crownpaints.co.uk. They cannot be used with any affiliated partner or retailer sites.

Your unique voucher code can only be used once, after which point it will become void

Your 20% discount voucher is valid on the complete Crown paint range at crownpaints.co.uk, not just the promoted colours 

Crown reserve the right to make exclusions from this offer including but not limited to third party products and accessories available to buy online and reserves the right to withdraw, cancel, modify or suspend this promotion without prior notice or compensation. If there are reasonable grounds to believe there has been a breach of these terms and conditions by the participant, the promoter may, at its sole discretion, invalidate the relevant order and remove the participant from the promotion.

Vouchers are valid until 30th September 2018

For any issues redeeming your voucher, please contact customercare@milkandpoop.co.uk

This promotion is run by Crown Paints Ltd (company number 06624576) whose registered address is Crown House, Hollins Road, Darwen, Lancashire BB3 0BG.

 

Personal information and Privacy Policy

When you place an order with Milk and Poop we collect your name, address, telephone number and e-mail address in order to execute the order. Milk and Poop is responsible for this information, we retain and use all this information carefully under the Privacy Policy.

Please note that by supplying your/the recipient’s email address upon joining us you grant us permission to contact you via email regarding your account and any special offers or promotions that we may offer you from time to time.

We do not store credit card details nor do we share customer details with any 3rd parties. For more details, please see our Privacy Policy.

 

Copyright

Milk and Poop is a registered trademark. All rights reserved. You may not copy, download, reproduce, modify, publish, redistribute, retransmit, publicly display, publicly perform or create derivative works from the content without first obtaining written permission from Milk and Poop Ltd. Nothing on this website grants you any licence or right to use, alter or remove such material.

Please respect our intellectual property.

 

Zzzzzz

We know this is the boring bit but if you're still awake - then well done! You deserve a medal.